Frequently Asked Questions

Product Information & Static Secrets Versioning

What is static secrets versioning and why is it important for enterprise security?

Static secrets versioning refers to the practice of tracking and managing changes to authentication credentials (such as passwords, tokens, and SSH keys) over time within a secrets vault. This approach combines the benefits of version control with secure storage, allowing organizations to monitor modifications, creations, and deletions of secrets. Versioning is crucial for cybersecurity because it enables regular rotation of secrets, reduces the risk of credential leakage, and supports auditability and disaster recovery. By maintaining a history of changes, enterprises can easily collaborate, automate workflows, and recover from mistakes or breaches. (Source)

How does Akeyless help manage static secrets and their versioning?

Akeyless provides a centralized secrets vault that securely stores and manages static secrets, such as credentials, keys, and tokens. The platform supports versioning features that track every change to secrets, enabling auditability, compliance, and disaster recovery. With automated credential rotation and detailed audit logs, Akeyless ensures that secrets are regularly updated and that organizations can revert to previous versions if needed. This approach minimizes the risk of hardcoded credentials and unauthorized access. (Source)

Features & Capabilities

What are the key features of Akeyless?

Akeyless offers several core features, including:

(Source)

Does Akeyless provide an API for integration?

Yes, Akeyless provides a comprehensive API for its platform, enabling secure interactions for both human and machine identities. API documentation and guides are available at docs.akeyless.io/docs, and API Keys are supported for authentication. (Source)

What technical documentation is available for Akeyless?

Akeyless offers extensive technical documentation, including:

These resources provide step-by-step instructions for implementing and using Akeyless solutions. (Source)

Security & Compliance

What security and compliance certifications does Akeyless hold?

Akeyless is certified for:

These certifications demonstrate Akeyless's commitment to robust security and regulatory compliance for industries such as finance, healthcare, and critical infrastructure. For more details, visit the Akeyless Trust Center.

How does Akeyless ensure data protection and security?

Akeyless uses patented encryption technologies to secure data both in transit and at rest. The platform enforces Zero Trust Access with granular permissions and Just-in-Time access, minimizing standing privileges and reducing access risks. Audit and reporting tools track every secret for compliance and regulatory readiness. Detailed security practices and certifications are available at the Akeyless Trust Center. (Source)

Use Cases & Benefits

Who can benefit from using Akeyless?

Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Notable customers include Wix, Dropbox, Constant Contact, Cimpress, and Progress Chef. The platform is ideal for organizations seeking secure, scalable, and efficient secrets management and identity security solutions. (Source)

What business impact can customers expect from using Akeyless?

Customers can expect enhanced security, operational efficiency, and cost savings. Akeyless's cloud-native SaaS platform reduces operational costs, with case studies showing up to 70% savings in maintenance and provisioning time. Features like Zero Trust Access and automated credential rotation prevent breaches and streamline workflows. The platform supports multi-cloud and hybrid environments, enabling seamless scalability and improved employee productivity. (Progress Case Study)

Can you share specific case studies or customer success stories?

Yes, Akeyless has several published case studies:

Pain Points & Problem Solving

What common pain points does Akeyless address?

Akeyless addresses several key challenges:

(Source)

Competition & Comparison

How does Akeyless compare to HashiCorp Vault?

Akeyless offers a vaultless, cloud-native SaaS platform that eliminates the need for heavy infrastructure, reducing costs and complexity compared to HashiCorp Vault's self-hosted model. It provides advanced security features like Universal Identity, Zero Trust Access, and automated credential rotation, ensuring faster deployment and easier scalability. (Learn more)

How does Akeyless compare to AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, while AWS Secrets Manager is limited to AWS. Akeyless offers better integration across diverse environments, advanced features like Universal Identity and Zero Trust Access, and significant cost savings with a pay-as-you-go pricing model. (Learn more)

How does Akeyless compare to CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It provides advanced security measures like Zero Trust Access and vaultless architecture, reducing operational complexity and costs compared to traditional PAM solutions. (Learn more)

Implementation & Ease of Use

How long does it take to implement Akeyless and how easy is it to get started?

Akeyless can be deployed in just a few days due to its SaaS-native architecture, requiring no infrastructure management. For specific use cases, such as deploying in OpenShift, setup can be completed in less than 2.5 minutes. The platform offers a self-guided product tour, platform demos, tutorials, and 24/7 support to ensure a smooth onboarding experience. (Source)

What feedback have customers shared about the ease of use of Akeyless?

Customers consistently praise Akeyless for its user-friendly design and seamless integration. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation. We haven’t had to worry about credential leakage. All of our software that’s running, it just works — we haven’t really had to think about it since then. It’s been a really smooth, really easy process." (Cimpress Case Study)

Support & Training

What customer service and support options are available after purchasing Akeyless?

Akeyless provides 24/7 customer support via ticket submission (support page) and email ([email protected]). Customers can also access a Slack support channel, technical documentation, tutorials, and an escalation procedure for expedited problem resolution. Proactive assistance is available for upgrades and maintenance. (Source)

What training and technical resources are available to help customers get started?

Akeyless offers a self-guided product tour, platform demos, tutorials, and comprehensive technical documentation. 24/7 support and a Slack channel are available for troubleshooting and guidance. These resources ensure customers can quickly and effectively implement Akeyless solutions. (Product Tour, Tutorials)

How does Akeyless handle maintenance, upgrades, and troubleshooting?

Akeyless provides 24/7 support for maintenance, upgrades, and troubleshooting. The support team proactively assists with upgrades to keep the platform secure and up-to-date. Customers have access to technical documentation and tutorials for self-service troubleshooting. (Source)

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Static Secrets Versioning

Static secrets and version control are two pillars of modern enterprise workflows. Both are essential in the handling of secure and efficient operations; so what happens when we apply them together?

Vault secret versioning combines the benefits of version control with the security of a secrets vault, allowing management to track changes to passwords, credentials, tokens, and SSH keys across the organization in real-time. How do static secrets and versioning work, and why should you start thinking about them as an enterprise manager?

The Job Static Secrets Perform for Your Cybersecurity

Static secrets are essentially the “authentication credentials” employees and machines use to gain access to sensitive resources, servers, and data. Much like how regular passwords work, static secrets are predetermined, and only authorized users should know them. Secrets, as mentioned, can involve anything from credentials to keys to tokens.

Enterprises use vaults to centrally manage all their secrets. You don’t want to hard code any credentials in plain text or code where it can be stolen easily. Instead, vaults help store encrypted credentials in a way so that only the right users have access to sensitive enterprise resources.

One issue with static secrets, however, is that they are static. According to cybersecurity best practices for secrets management, you should always rotate your secrets regularly so that a single stolen credential won’t be valid for long. It’s for this reason why vault secret management tools need a versioning feature.

What Is Static Secrets Versioning? And What Are the Benefits?

Versioning tracks and manages all the changes that happen to your secrets management kit over time. Static secrets change often in an enterprise setting, whether they are modified, created, or deleted.

Version control is already a common practice in software development, and it can help with secrets management in a DevSecOps environment as well, providing a snapshot of every secret’s history. The benefits of versioning, likewise, are shared.

Download the Guide to Secrets Management

Allowing Easier Collaboration

Secrets management is always a collaborative effort, as secrets show up in every department of an organization and almost every user will need one when working with upper-level systems and data.

In software development, versioning makes sure that individual developers don’t end up stepping on each other’s toes by duplicating or overwriting work. Similarly, multiple secrets managers in your DevOps teams can concurrently work on the same set of secrets more easily.

Versioning features are critical to allowing all users to have access to the latest secrets, especially when they get more numerous and complex as the enterprise scales.

Automating the Process

Another popular theme in enterprise development is automation, which eliminates the possibility of human error and increases productivity. Many tools today can track and record changes in your vault automatically.

When version control automation is enabled, the managers can achieve a faster and more secure workflow.

Providing Vital Visibility

Versioning will give you a better overview of how the secrets in your enterprise evolve over time. Everyone knows what changes were made, who made them, and when. This detailed information stays in your records automatically, accessible by management.

Such data is important for legal compliance reasons, and it’s the perfect tool for auditing the vault in the future. Many jobs are easier when you have a full list of the modifications to your secrets.

Recovering From Disasters

Accidents happen, and enterprises always prepare for them. From the major to the minor mistakes, from the short-term to the long-term problems, version control facilitates disaster recovery.

In the event you lose control of a secret, vault managers can revert back to a previous repository and undo mistakes. Digging out old secrets is also possible in case you need to backup and restore a vault.

The combination of static secrets, vault centralization, and versioning features is what empowers enterprise-level secrets management. Become acquainted with these functions and find vault software that serves your needs.

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