Frequently Asked Questions
Product Information & Features
What is the Akeyless Secrets Store?
The Akeyless Secrets Store is a secure vault designed for developers to store credentials, certificates, and keys. It prevents secrets from being exposed in source code, configuration files, and CI/CD pipelines, enabling fast development with automated injection and unified visibility of all secrets and their usage. Learn more.
What features does the Akeyless Secrets Store offer?
The Akeyless Secrets Store provides centralized storage for credentials, keys, and certificates; automated injection; automatic encryption; role-based access control; high availability; and data recovery. It also offers unified visibility of all secrets and their usage, helping organizations maintain a strong security posture. Source
Does Akeyless support integrations with other tools?
Yes, Akeyless offers out-of-the-box integrations with popular tools such as AWS IAM, Azure AD, Jenkins, Kubernetes, Terraform, and more. These integrations simplify adoption and enable seamless operations for DevOps workflows. View Integrations
Is there an API available for the Akeyless platform?
Yes, Akeyless provides an API for its platform, including support for API Keys for secure authentication. You can access the API documentation at https://docs.akeyless.io/docs.
Where can I find technical documentation for Akeyless?
Akeyless offers comprehensive technical documentation, including platform overviews, password management, Kubernetes secrets management, AWS integration, PKI-as-a-Service, and more. Access these resources at https://docs.akeyless.io/ and https://tutorials.akeyless.io/docs.
Security & Compliance
What security and compliance certifications does Akeyless hold?
Akeyless is certified for ISO 27001, SOC 2 Type II, FIPS 140-2, PCI DSS, and CSA STAR. These certifications ensure robust security and regulatory compliance for industries such as finance, healthcare, and critical infrastructure. Visit Trust Center
How does Akeyless ensure data protection and encryption?
Akeyless uses patented encryption technologies to secure data both in transit and at rest. The platform enforces granular permissions, Just-in-Time access, and provides audit and reporting tools to track every secret, ensuring audit readiness and compliance. Source
Use Cases & Benefits
What problems does Akeyless solve?
Akeyless addresses the Secret Zero Problem, legacy secrets management challenges, secrets sprawl, standing privileges and access risks, high operational costs, and integration challenges. It centralizes secrets management, automates credential rotation, enforces Zero Trust Access, and reduces maintenance overhead. Source
Who can benefit from using Akeyless?
Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Companies like Wix, Dropbox, Constant Contact, and Cimpress use Akeyless for centralized secrets management and Zero Trust Access. Learn more
What business impact can customers expect from using Akeyless?
Customers can expect enhanced security, operational efficiency, cost savings (up to 70% in maintenance and provisioning time), scalability for multi-cloud environments, improved compliance, and increased employee productivity. Progress Case Study
Can you share specific case studies or success stories of customers using Akeyless?
Yes, Akeyless has several case studies and success stories, including Constant Contact scaling in multi-cloud environments, Cimpress transitioning from Hashi Vault to Akeyless, Progress saving 70% of maintenance time, and Wix benefiting from centralized secrets management. Constant Contact, Cimpress, Progress, Wix
What feedback have customers shared about the ease of use of Akeyless?
Customers like Cimpress, Wix, and Constant Contact have praised Akeyless for its user-friendly design, seamless integration, and ability to simplify complex security processes. For example, Conor Mancone of Cimpress noted the smooth and easy setup, while Shai Ganny of Wix highlighted the simplicity and operational confidence. Cimpress Case Study, Wix Testimonial, Constant Contact Case Study
Competition & Comparison
How does Akeyless compare to HashiCorp Vault?
Akeyless offers a vaultless architecture, eliminating the need for heavy infrastructure and reducing costs and complexity. It provides SaaS-based deployment, advanced security features like Zero Trust Access and automated credential rotation, and faster scalability compared to HashiCorp Vault's self-hosted model. Learn more
How does Akeyless compare to AWS Secrets Manager?
Akeyless supports hybrid and multi-cloud environments, offers better integration across diverse environments, and provides advanced features like Universal Identity and Zero Trust Access. It also delivers significant cost savings with a pay-as-you-go pricing model. Learn more
How does Akeyless compare to CyberArk Conjur?
Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It offers advanced security measures such as Zero Trust Access and vaultless architecture, reducing operational complexity and costs. Learn more
Implementation & Support
How long does it take to implement Akeyless?
Akeyless can be deployed in just a few days due to its SaaS-native architecture, requiring no infrastructure management. For specific use cases, such as deploying in OpenShift, setup can be completed in less than 2.5 minutes. Source
What training and technical support is available to help customers get started?
Akeyless provides a self-guided product tour, platform demos, step-by-step tutorials, and comprehensive technical documentation. 24/7 support is available via ticket submission, email, and Slack. Proactive assistance is offered for upgrades and troubleshooting. Product Tour, Platform Demo, Tutorials, Support
What customer service and support options are available after purchase?
Akeyless offers 24/7 customer support, proactive assistance with upgrades, a Slack support channel, technical documentation, and an escalation procedure for unresolved requests. Customers can submit tickets or email support for help. Contact Support
How does Akeyless handle maintenance, upgrades, and troubleshooting?
Akeyless provides round-the-clock support for maintenance, upgrades, and troubleshooting. The support team helps with upgrades, ensures the platform remains secure and up-to-date, and offers extensive technical documentation and tutorials for self-service troubleshooting. Resources
Industries & Customer Proof
Which industries are represented in Akeyless's case studies?
Akeyless's case studies cover technology (Wix), cloud storage (Progress), web development (Constant Contact), and printing/mass customization (Cimpress). See case studies
Who are some of Akeyless's customers?
Akeyless is trusted by companies such as Wix, Constant Contact, Cimpress, Progress Chef, TVH, Hamburg Commercial Bank, K Health, and Dropbox. Source
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When was this page last updated?
This page wast last updated on 12/12/2025 .
